ChartUp: Privacy Policy
This Privacy Policy ("Policy") governs the use of ChartUp, an AI-powered Telegram trading bot and web-based service provided by ChartUp.io. By accessing or using ChartUp—whether via the website or the Telegram bot interface—you acknowledge that you have read, understood, and agreed to be bound by the terms of this Policy. If you do not agree to these terms, you must immediately discontinue use of all ChartUp services.
1. Information Collection
ChartUp (accessible via Chartup.io and operated through our AI-based Telegram trading bot) embraces a decentralized approach by establishing a direct connection with users' cryptocurrency wallets, eliminating the need for traditional data collection methods. This design ensures strong privacy and security, creating a trading environment where users' personal information remains fully under their control.
While ChartUp does not intentionally collect personal data, certain technical identifiers—such as wallet addresses, public blockchain activity, Telegram usernames, or IP addresses—may be visible or transmitted in the course of interacting with the Service. These identifiers are not used to track users or create user profiles.
2. Use of Information
Our commitment to privacy extends to the use of AI APIs, which analyze market data and adapt intelligently—without relying on personal user information. This innovative model enables ChartUp to deliver cutting-edge insights and trading analyses through its Telegram-based bot, all while maintaining strict user privacy.
3. Legal Basis for Processing
ChartUp does not engage in personal data processing under normal operations. Should limited technical data be handled (e.g., wallet addresses or Telegram usernames), this is done based on the user’s consent and for the sole purpose of delivering core functionality.
4. Third-Party Sharing
In line with our privacy-first philosophy, ChartUp does not share personal data with third parties. Both our website and Telegram bot are designed to protect user anonymity, ensuring that all interactions with our AI systems occur with the utmost respect for privacy.
5. User Rights
We fully recognize the importance of privacy and data security in today’s digital landscape. Since ChartUp does not collect personal data, users retain full control of their information at all times—reinforcing our commitment to user rights and digital safety.
6. Data Retention
ChartUp does not collect or store personal data. Any temporary technical data (such as messages sent to the Telegram bot) is not retained beyond the scope of active sessions and is not logged or archived in any way.
7. Data Security
By integrating directly with users' crypto wallets, the ChartUp Telegram bot ensures that no personal data is collected, stored, or retained. This structure guarantees that no user data remains after disconnecting from the bot or deleting the extension, in full alignment with our strong stance on data privacy and security.
8. Children’s Privacy
ChartUp is committed to providing responsible and secure services. Our Telegram bot and website are intended only for individuals aged 18 and over, in strict compliance with applicable laws regarding children's online privacy. We do not knowingly collect data from anyone under the age of 18.
9. International Use
ChartUp is operated from the Republic of Panama. By using the Service from outside this jurisdiction, you consent to the transfer and handling of any technical data in accordance with Panamanian law, even if your local privacy regulations differ.
10. Changes to This Policy
ChartUp values transparency and user trust. Any updates to this Privacy Policy will be communicated clearly through our platform and Telegram bot to ensure users are always informed and can make confident, informed decisions about continued use of our services.
11. Contact Information
For any questions or concerns related to privacy, users are encouraged to contact us at:
Email: support@chartup.io
We are committed to providing prompt, thorough responses to ensure a secure and trusted experience for all users.
Effective Date: July 3, 2025